Shipping policy
**Shipping Policy**
**Luxury Candles**
At Luxury Candles, we are committed to delivering your orders promptly and securely. Please review our shipping policy below for details on processing, shipping, and delivery.
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### **1. Processing Time**
1.1 Orders are processed within **1–3 business days** (excluding weekends and holidays) after payment is confirmed.
1.2 During peak periods or sales events, processing times may be slightly longer.
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### **2. Shipping Options and Costs**
2.1 We offer several shipping options at checkout, including standard and express delivery.
2.2 Shipping costs are calculated at checkout based on your location and chosen shipping method.
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### **3. Domestic Shipping (Australia)**
3.1 Standard shipping typically takes **3–7 business days**.
3.2 Express shipping typically takes **1–3 business days**.
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### **4. International Shipping**
We do not currently offer International shipping.
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### **5. Tracking Your Order**
5.1 Once your order is shipped, you will receive a confirmation email with tracking information.
5.2 Use the tracking number to monitor the status of your delivery.
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### **6. Delivery Issues**
6.1 If your package is delayed, damaged, or lost in transit, please contact us at **support@lusciouscandles.com.au** with your order details and tracking information.
6.2 We will work with the shipping carrier to resolve the issue.
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### **7. Incorrect Address**
7.1 Please ensure your shipping address is correct before placing your order.
7.2 Luscious Candles is not responsible for orders shipped to incorrect addresses provided by the customer.
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### **8. Shipping Restrictions**
8.1 Some products may have shipping restrictions due to local regulations. We will notify you if your order cannot be shipped to your location.
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### **9. Returns and Exchanges**
9.1 For information on returning a product, refer to our **Refund and Return Policy**.
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### **Contact Us**
If you have any questions about our shipping policy, feel free to email us at **support@lusciouscandles.com.au**.
Thank you for shopping with Luxury Candles! We appreciate your trust in us to deliver your order with care and efficiency.